How often do you deliver your products?

We make deliveries to our designated dropsites once a month.

2.

What happens if I miss a pickup or forget to show up, can I get refunded?

No. If the pickup is missed due to your mistake, without forewarning or other arrangements made, no refund will be issued. However, if you communicate that a complication has come up, we (OBF) and the dropsite host will do our best to accommodate you.

3. 

 Why was the amount charged to my card different than the amount in the order confirmation email I received?

Due to the natural fluctuation in size and weight of our food products, all of the final prices quoted through our online store are averages. This way we give you a good idea of what to expect to pay when we actually pack and fill your order. Your card does not get charged until we weigh out and price the actual cuts that will fill your order.